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AVG forum: Installation dialogue box cuts off on my netbook.

by: shannahkurland May 2, 2012 8:48 PM PDT

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Installation dialogue box cuts off on my netbook.

by shannahkurland - 5/2/12 8:48 PM

Hi, can anyone suggest how to fix this? I've gotten to the third screen on the installation dialogue box, after accepting the agreement, and it looks like I need to click on one of the installation choices, b/c "next" isn't dark to allow me to click - only back and cancel. I'm on an Acer netbook with a small screen, and some times it cuts off a window, but this still has plenty of space outside the dialogue box I tried hitting return, tab and all the arrow keys, grabing the side of the box w/the cursor to expand it, nothing moves. Any ideas? Thanks.


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Re: Installation dialogue box cuts off on my netbook

by Ondrej_AVG - 5/2/12 11:31 PM

In Reply to: Installation dialogue box cuts off on my netbook. by shannahkurland

Hello shannahkurland,

Can you please inform us about used screen resolution for closer look at our side?

Else please be informed that in this dialog is needed to choose (small rounded box) if you want to install AVG Free or try AVG Internet Security Trial version. In case you still cannot choose the correct box to continue, please download and run full (offline) installation file of AVG 2012 Free Edition from our website (choose 2nd or 3rd link according to your system), where isn't this dialog offered.

Thank you


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Thanks - that worked.

by shannahkurland - 5/3/12 5:56 AM

In Reply to: Re: Installation dialogue box cuts off on my netbook by Ondrej_AVG

I used the download from your website and just avoided that dialogue box. All set.


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