AVG forum: IE 7 closes when accessing pdf files

Hello,

Please try to update to IE 8 and check if the issue persists.

If it does, please provide us with a list of other plugins installed in IE and also with list of other security software installed and running.

Thank you

Downloaded IE8 on my computer and the problem went away. I have a friend who has the exact same problem and the download did not solve it. Not sure what to do now.

Thanks for the help.

OK.

I've downloaded MSIE 8.

I'm running the latest version of AVG (version 10 - Free Edition 2011).

I have verified that I have the latest version of Adobe Reader.

I can even right click on a PDF link and open it just fine in a separate MSIE 8 window, but when I left click on the link to open it in the same window, it crashes MSIE. Sometimes it closes MSIE with an error, sometimes it sits for the longest time and then returns the referring page, as if I never even clicked on the PDF link!

Not sure how to bring up a list of browser plug-ins. Be happy to do so, if you can tell me. Aside from the latest free AVG, I'm running Zone Alarm, and that's about it.

This problem is observed on more than one PC, with both MSIE 7 and MSIE 8.

Please help!

That fix is a winner! I always prefer my PDFs in an Adobe window anyway, since it's infinitely more versatile than having it in a browser window. I wish I had known about that setting earlier! Thanks!

"In Adobe Reader, disable the browser integration."

How is this done? Sorry, I know it should be simple but I can't figure it out.

Ondrej_AVG,

Thanks for the help. The problem is solved. I have a minor new problem but it can wait until after the holidays.

Thanks again.

I am running WIndows Vista, AVG 2012 Internet Security paid version with AVG PC Tune-up, and IE 9. Yet, I had to exact same problem. This worked perfectly!!!!!
The only difference I found was that (Control K) is now preferences in the free Adobe reader.

Thank you for the assistance!!!! Two years later, it is still working.

Hello,

Please try to disable ZoneAlarm temporarily and check if the issue persists.

Also make sure that your ZoneAlarm is fully updated.

To check what add-ons are installed, click Tools from the Command bar and select Manage Add-ons from the drop-down menu. Then provide us with a list of installed addons.

Thanks

Hello artglick,

apologies for this inconvenience caused by AVG product.

Please be informed that next program update (1188 and newer) contains fix for known crashes of avgssie.dll in Internet Explorer. Update should be released in a few days.

I would like to ask you, if is possible to check the PDF situation with updated AVG (10.0.1188 and newer) and let us know about the result.

Thank you for your cooperation

Hello artglick,

I regret to inform you that the mentioned program update will be slightly postponed (it is not clear when exactly it will be released). You may monitor (subscribe to) this AVG Free Forum thread which contains updated release notes. You will be notified by e-mail after the AVG 10.0.1189 (or higher) will be released.

Thank you.

- Click here to visit the AVG forum on CNET
- Click here to visit publisher info on CNET Download.com

Hello artglick,

I'm sorry for the previous misinformation. Although we keep the thread on AVG Free Forum updated, users are not notified as there are no new posts added (different mechanism is used).

I will try to post here; hopefully this thread won't get buried until the update is released.

Thank you.

- Click here to visit the AVG forum on CNET
- Click here to visit publisher info on CNET Download.com