AVG forum: AVG crash. I tried it all, am I screwed?

by: vaindioux December 4, 2010 2:34 PM PST

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AVG crash. I tried it all, am I screwed?

by vaindioux - 12/4/10 2:34 PM

Hi

I am trying to remain calm but it's getting harder and harder. I have lost my main PC since Friday AM due to the bad AVG update like thousands of others.
I have been all day on the AVG forum and now they seem to be down, I don't know why, I tried to access them on 2 other non infected PC's to no avail.

Ok enough of the rant I was wondering if someone would have a final idea before I put my Windows 7 DVD in there and restore to factory new and lose my stuff (I back up but still stuff gets lost).

I have done the following:

-Create an AVG USB boot disk which failed (I went into my bios and boot order and I don't see a USB boot option only DVD and HD.My PC is 1 year old AMD Phenom II, I am surprised I don't have that option.

-So I tried to create an AVG bootable DVD with their .ISO file which I got done, I checked the file was burned on it and it is there.I made sure to change the boot order in my PC and put the DVD first. That failed, I tried 4 times.

-I have rebooted my infected PC probably 50 times in the last 2 days and have hit various F keys to no avail.F8, F3, F12,F11 and the ESC key to no avail.

-I can't enter safe mode, tried countless times, it brings me to the startup repair utility.

-Startup repair will not work, it fails to restore to an earlier date.

-The only 2 things that I know I haven't done yet are:

1)Use my windows 7 DVD to do a fresh install of windows (My last resort if this post fails to help me.)

2)Do anything from the command prompt which I can access. Guys is there anything I can type at the command prompt to help me?

I appreciate the help.

Thanks

Patrick ;-(
(Logging off now and going to try to relax in front of the TV with a scotch on ice.)

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