AVG forum: AVG using about 40% of CPU all the time

Hello dapackage88,

AVGIDSagent.exe and AVGIDSMonitor.exe = new AVG Identity Protection component in AVG 2011 Free (previously just paid)
avgchsvx.exe = AVG Cache Server (since AVG9 product) - you can disable it in AVG -> menu Tools -> Advanced Settings -> Cache Server. But this process should not use CPU too much, only in the beginning until building cache is finished - have you run and finished the initial AVG Scan?

What is your computer performance? (amount of RAM, CPU frequency)

Thank you

Hello dapackage88,

AVG Cache server is not one-run process, but should be still running in background with low priority and caches new or modified files (not so high CPU/HDD consumption process as first scan).

But persisting behavior could point to some conflict with other installed protection applications (or firewall or remains of incorrectly uninstalled), which needs deeper analysis.

Please provide us with list of used applications (protection, indexing, backup) and used add ons (toolbars) in internet browser. Did you use other protection application previously?

Thank you

just installed a 320GB hard drive and loaded winxp and downloaded avg free 2011.

avgidsagent.exe is using tons of cpu - jumping all over the place from 00 to 99 slowing down my pc to molasses.

any recomendations? dell 8200, xp sp3, 1.6ghz, 768mb ram.

devraj50

i have about 30 processes running - nothing abnormal. i just reloaded win xp and updated to SP3. then installed avg free, adobe, firefox, itunes, andthat is about it so all the other processes are standard winxp processes. i don't see why the number of processes running would cause any program to be constantly fluctuating between various cpu usage. and i mean constantly as i watch task manager avgidsagent.exe will go from 75 to 40 to 85 to 00 to 62 to 78 to 23 to 55 etc etc all within less than a minutes time.


i am using winxp standard firewall - thats it.


maybe i need to do what dapackage88 did and uninstall and reinstall avg. btw, i have been using avg free on this same system for years. just downloaded the 2011 first time however since i upgraded my hard drive.

thanks

i will try the reinstallation and no i am not running any sql program at all

actually since i installed this hard drive i have run nothing but the web browsers. (ie and firefox) i have not had the time to fully reinstall my programs so it really is a stripped down system

Hello,

There seems to be some conflict with AVG Identity protection and another software installed on your computer.

Could you please provide us with more details? What other software is running when enabled IDP is causing slowdown?

Thanks

I had same problem with avgidsagent.exe (using 40-50% of CPU), which seems to be a recent problem, as I've been using AVG for several years. I, too, disabled Identity Protection, as others have suggested, which made the problem go away. I think AVG has a real problem they need to address here.

Hello all,

> http://www.avgforums.com/viewtopic.php?f=4&t=867&p=3146&hilit=AVGIDSAgent#p3146

AVGForums.com is a free, unofficial AVG technical support forum. It is not endorsed by AVG Technologies, the makers of AVG. No AVG employees monitor or post on this site. AVGForums.com is a community support forum, provided by ShopUnitedNetworks.com for the benifit of the AVG user community. Users of AVG's Free products should seek support in the AVG Free Forums.

Identity Protection
- what is your hardware configuration? (CPU, amount of operating memory)
- are you using Google Desktop? If so, which version?
- please check the next folder* for any recent files:

Windows XP
C:\Documents and Settings\All Users\Application Data\avg10\dumps

Windows Vista/Seven
C:\ProgramData\AVG10\dumps

- if some exist, please pack the smaller versions (almost the same name) into an archive (zip file), upload it to your favorite storage and provide us with link to it (or open my profile and send me the link in a message).

Thank you for your cooperation

* Some folders could be hidden by default Windows settings. To view hidden files and folders:
1. On the taskbar, click Start -> (Settings) -> Control Panel -> (Appearance and Personalization) -> Folder options.
2. Click the View tab.
3. Click "Show hidden files and folders" (the name may vary depending on the operating system).
4. Click OK.

Hello,

please be informed that processes disabled through AVG User Interface are suspended only (in unique situations they can take a minimum CPU power).

You can uninstall AVG Identity Protection component by running AVG installation file again, then choose "Add or remove components" and clear the tick by Identity Protection. But I would recommend to monitor this thread at AVG Free Forum for version 10.0.1190 (or newer) and check the Identity Protection behavior with it (you can update AVG to mentioned version or repair with new installation file).

Please inform us about the situation with mentioned AVG 2011 (10.0.1190).

Thank you

The avgidsagent is now running at 99% all the time

For pete's sake, why can't the apparent AVG staff poster to this thread just state things clearly and offer a working solution? It looks like there's a problem for many people with recent versions of AVG's "ID Protection" component using too much CPU time, and unticking that component in the program preferences/options module doesn't actually adress the problem. So... if you don't still have your installer, go here to download the latest free version (http://free.avg.com/us-en/download-free-antivirus). Then either entirely install and reinstall or just run it in "add/remove components" mode. Either way, at the install set-up configuration screen UNCHECK the box for ID Protection and reboot. Seemed to work for me. YMMV.

Hello FenchurchS,

Performance of AVG is smooth when it is installed on computers at or above recommended configuration.

Slowdown issues are mostly caused by conflict with other installed software or due to low system resources.

Thank you

Hello ingoldsby,

Thank you for your input.

Could you please describe the issues you have encountered when using AVG remover tool?
Did you use correct version? There are 2 versions available depending on your operating system(32 or 64 bit)

Thank you