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AVG forum: AVG Blocking Facebook

by: brian3962 May 29, 2010 10:01 AM PDT

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AVG Blocking Facebook

by brian3962 - 5/29/10 10:01 AM

I am running AVG Internet Security 9. I logged into facebook and tried to watch one of the videos that I uploaded to my profile and I received an AVG alert. I clicked the OK button and now I am unable to watch any of my videos or any of my friends videos. I tried to disable LinkScanner and some other things then restart with no luck. I couldnt find anything in the vault or anywhere else. Any help would be greatly appreciated. Thank You


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Re: AVG Blocking Facebook

by Ondrej_AVG - 5/30/10 10:37 PM

In Reply to: AVG Blocking Facebook by brian3962

Hi,

have you checked the AVG history (menu History -> Resident Shield, Online Shield, etc.), which file was blocked? Have you checked the situation with disabled AVG Firewall?

Else as you are using paid AVG, please contact our AVG technical support, which have enough tools to help you with this situation, on address:

http://www.avg.com/ww-en/customer-support

Thank you


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Re: AVG Blocking Facebook

by Ondrej_AVG - 5/30/10 11:49 PM

In Reply to: Re: AVG Blocking Facebook by Ondrej_AVG

Hi,

I would like to add link to this AVG Free Forum thread - http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=90411#post_90411 - where similar situation was discussed and should be already solved by latest AVG virus database version.

Thank you


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