AVG forum: AVG, staple of nearly 3 years will be replaced

Both instances were over the past 38 hours and both resulted from a clean installation from scratch - a XP installation CD bootable install, using options of delete and re-add partition, format partition. The XP install CD included SP2 slip-streamed. The order of activity following this fresh install was install:

- download and add all drivers from Lenovo site to thumb drive and install on T60 until all Device Mgr issues are resolved
- add SP3 to Thinkpad T60 2007 & reboot
- enter WINDOWS UPDATE 4 times allowing all recommended updates installed through today, adhere to required reboots when requested for a total of 4 system restarts
- use custom install of IE8 setting a manual config with all privacy selections enabled (no sharing with MS of any data)
- install Firefox 3.6
- install latest Flash release for both
- navigate to http://dallasvirtualtour.com/VirtualTours/tour1b.htm
- install latest version of Java from Sun MS
- click on various rooms, all works fine switching from room to room
- install AVG 9, select all most privacy settings, no data submitted and no link scan option selected during install; post install go to email options and enable in and outbound email scans with no eMail cert stamp
do live update on AVG and then set up for timed system scans and product updates
- reboot as requested
- return now to same website
- click on various rooms of the browser display, first is OK then they begin hanging up
- both IE8 and Firefox 3.6 begin hanging up on the link with java display and later stop responding all together as if internet connection is blocked; local netbios file sharing seems not effected as files still transfer; browser's file download feature stops working, both systems.
- remove AVG 9 and browsers go back to normal operation

I just accidentally lost 3 full paragraphs I typed here - oh well! Let me try to recreate.

The directory you requested was apparently deleted when I uninstalled AVG. Sorry. I have replaced with another product, which for now is my easiest way out of this dilemma. It is working OK with the competing product. Sorry to leave you hanging like this. AVG on XP-SP3 has been a flawless product before V9 and absolutely wonderful up until now. The V9 seems a lot heavier performance wise than the previous versions but that seems the MO with all AV software, planned obsolescence, requiring more and more of the CPU to manage it. Not sure why AVG seems to change versions so often with the forced upgrades, but perhaps with this release you should consider allowing a temporary regression at least until these problems are resolved?

I also noticed yesterday Outlook 2003 lock-ups on a XP-SP3 system that I had recently upgraded to AVG9 a week before. I replaced with another competition software to see if that is the problem there as well.

I must say in fairness that I have a Vista laptop with Outlook 2003 and I don't see these problems there, so maybe this issues are with XP only.

Sorry to leave you hanging but my PD basket is full. I will revisit AVG again in the future as MS forces my users to migrate toward their never ending planed obsolescence programs. Amazing the amount of work required to keep systems up only to browse and open email :-S