Ad: Manage updates with the Download App

AVG forum: Free 9.0 Install/Connection Problem

by: billinwr October 27, 2009 12:59 PM PDT

Like this

0 people like this thread

Staff pick

Free 9.0 Install/Connection Problem

by billinwr - 10/27/09 12:59 PM

The .exe downloads but when I try to install it can't find the internet connection. Any ideas?


Reply
Report offensive post
Email to friend

unable to install avg free

by liquidfreefall - 10/27/09 3:21 PM

In Reply to: Free 9.0 Install/Connection Problem by billinwr

i am also having the same problem. i get a
"the avg setup is not able to detect a working internet connection please make sure that you are connected to the internet and click retry to try again." is there any way to correct this error?


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Connection Problem Answer

by thunter73 - 10/27/09 4:22 PM

In Reply to: Free 9.0 Install/Connection Problem by billinwr

I had the same problem, but if you would go to download AVG free again, and when you get to the page that asks you to download AVG 9.0 Free or upgrade to AVG Premium for free, scroll all the way to the bottom on the left side, and you will see a prompt that says "You can download AVG Anti-virus Free from AVG directly". I copied the link below - just click on it and download this one. It worked for me.

http://free.avg.com/us-en/download-file-ins-afg-free"download from


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

AVG 9.0 Download Problem - Error Code 0xE001C04E

by peterlittleton - 10/27/09 5:56 PM

In Reply to: Free 9.0 Install/Connection Problem by billinwr

Having used AVG for over 8 years I was very surprised to encounter problems when trying to install AVG 9.0. I too kept getting the message that there was no Internet Connection, which I knew was wrong.

I had downloaded the AVG 868Kb Download Manager file from CNET and tried for 3 hours to get it working, but without success.

I then took the advice in the above post and downloaded and saved the full 72.5Mb file directly from AVG using the link at the bottom left of the AVG page, http://free.avg.com/us-en/download?prd=afg

It then ran and installed perfectly, many thanks for the advice, I wish I had found it earlier.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

More Discussions

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close