Tablets forum: Samsung Galaxy Tab 2 10.1 4GLTE sch-i1915

by: Gol4girl May 6, 2013 5:53 PM PDT

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Samsung Galaxy Tab 2 10.1 4GLTE sch-i1915

by Gol4girl - 5/6/13 5:53 PM

I purchased the Tab 2 10.1 4GLTE. Verizon advertises it with the latest Jelly Bean software. I got mine and it had Ice Cream sandwich. After many calls to Verizon and visits to the store, I finally spoke to Samsung. They said I cannot receive any software updates unless I connect over the air which means I need to pay the $35 connection fee and a monthly charge of at least $30 a month for continuous services. Verizon will not allow wifi software updates which means I can't get the Jelly Bean software which is advertised on their site. So I have a product that is not as advertised and I paid $524 for it. Not happy about this situation. Does anyone know if there is anyway to get around this? Thanks!

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