Ad: Manage updates with the Download App
ie8 fix

Laptop hardware component & upgrades forum: Plugged in, Not Charging

by: Nick6196 August 18, 2010 2:21 PM PDT

Like this

0 people like this thread

Staff pick

Plugged in, Not Charging

by Nick6196 - 8/18/10 2:21 PM

I have read the other posts regarding the "plugged in, not charging problem". I am having the same problem, with two different laptops in fact, and was hoping that the problems I'm having might shed some more light on this seeming mystery. I would ideally like to find a solution to this problem other than "reload the OS and if that doesn't work send it somewhere".

I have an Acer Timeline X running Windows 7. It says "plugged in, not charging", but also indicates that there is some battery life, over 50% usually. There also seems to be a change in the battery life every few days (sometimes more sometimes less), but I have never caught it looking like it is charging. When I unplug this one from the AC it dies instantly.

My girlfriend has a Toshiba Satellite E105-S1402 running 64 bit Vista with a similar problem. This laptop stays on when removed from AC power, and when it runs low on battery power and gets plugged back in it charges until it reaches about 10 percent or so. I did the device manager thing with uninstalling the battery driver and that kind of worked. It charges for a few seconds every few minutes or so.

Also, I don't know if this is relevant or not, the problems in our laptops both started after we moved into an older apartment an lived there for about 3 months. Maybe the problem is related to the voltage or something in this old apartment.

I'm wondering first whether these problems are related or just coincidence. I am then wondering if this is a hardware or software problem. And of course I am also wondering if there is a way to fix it, or if this information sheds some light on the underlying problem. My Acer has no warranty and I will probably just replace it. My girlfriends Toshiba has a warranty but school is starting soon and we're not excited about sending it off to the manufacturer and being without a computer for a month or whatever. Thanks for the help!


Reply
Report offensive post
Email to friend

It the sticky post didn't help.

by R. Proffitt Moderator - 8/30/10 8:21 AM

In Reply to: Plugged in, Not Charging by Nick6196

I find that reloading the OS from the factory restore media to often fix this. Yes some want another fix but today I'm finding deeply damaged OSes and the days spent fixing it often doesn't pay. If the factory load doesn't work then we are looking are some machine with non-default BIOS settings or a hardware error.
Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

maybe the machine is running too hot

by Spartif - 12/9/10 7:30 AM

In Reply to: It the sticky post didn't help. by R. Proffitt Moderator

every time ive had this problem the laptop was very hot on the bottom, maybe it has a temperature related cut off to the charging to avoid the fire issues (more voltage if the heat is from the battery failing to charge rather than a blocked vent or running too long at high performance could cause a fire.) i dont KNOW this is the answer but it seems like the most likely issue to me.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

flashing BIOS worked on Dell

by isjol - 4/6/11 9:23 AM

In Reply to: It the sticky post didn't help. by R. Proffitt Moderator

on my dell laptop I had the "plugged in, not charging". I knew my cord and battery worked because the battery charge didn't really decrease when plugged in. Also, right clicking on the battery brought up the battery meter, which indicated my battery was fine.

So, I went to the dell support website, typed in my service tag number, and the recommended BIOS update came up. I followed the instructions on the website, downloaded (don't use the download manager, use your browser) the BIOS update file, double-clicked on the file, the computer rebooted, and my battery is now charging!


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Batterie not charging

by laptop_problem - 12/26/10 6:19 AM

In Reply to: Plugged in, Not Charging by Nick6196

I have Toshiba Satellite M105-S3051. The batterie dies out and laptop turns off even though its pluged in. I followed that instruction going on Device Manager uninstall ACPI batterie and scan for it. Still same problem, it doesn't work. I even bought a new batterie for this laptop. Still it wouldn't charge if the laptop was on. The only way batterie will charge is if the laptop is completly shut down then batterie will charge but if its pluged in and I'm using it, then the batterie will drain out and it turns off. So I have to wait almost two hours so the batterie gets charged. Which sucks. I googled this problem, it seems like alot of people are going through same situation with their laptops. I'm thinking all these companies makes laptops like that so people spend more money on part and accessory to fix.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

A trick to the trick, worked for me :D

by corkscrewavacodonsnorkel - 3/18/11 4:00 PM

In Reply to: Batterie not charging by laptop_problem

So I read in a previous thread to uninstall the Microsoft ACPI-Compliant Control Method Battery from the device manager in either Vista or Windows 7. After you uninstall it said to search for hardware changes and it would then reinstall and battery would start charging. Well it does reinstall fine but did not fix problem. Even after several attempts. So kinda of gave up, but decided to try one last thing.

I uninstalled the Microsoft ACPI-Compliant Control Method Battery one more time then instead of searching for harware changes i shut down computer. Once it shut down fully I unplugged it overnight(not sure if you have to wait, but like I said I kinda gave up). In the morning as soon as I plugged it in I noticed the charging light came on even before I powered on the computer. I had not seen tht light for a month now. I powered up and I was charging. Even as I type now my battery has gone from 0%(which it has been for the last month)22%. I can unplug and run off battery now(before it shut off immidiatley). Ah happy day for me.


Hope this helps others with similar problem.

Windows 7 64-Bit Home Premium
Intel Pentium Dual Core CPU P6000 1.87GHz
Acer Aspire 7741
3GB Ram


Was this reply helpful? (4)   (0)

Staff pick

Reply
Report offensive post
Email to friend

hooray for the double trick

by happynow1111111 - 5/11/11 11:04 PM

In Reply to: A trick to the trick, worked for me :D by corkscrewavacodonsnorkel

Very nice, my friend. I was having the same issue with my Dell Lattitude E6410, running windows 7. I did just what you did, found the previous thread and uninstalled the drivers, restarted and promptly scanned for new ones. No help, and I tried it three times, still plugged in not charging. Then I found this thread linked at the bottom of it and tried your solution, the only difference being that I shut down for...maybe a minute and then fired it back up. And sure enough, now my battery is charging. Here's hoping it stays that way!

Thanks a million billion times for posting this maneuver.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

totally works

by Isis91 - 6/22/11 10:19 PM

In Reply to: A trick to the trick, worked for me :D by corkscrewavacodonsnorkel

Awesome post. Only solution that worked for me, I hope everyone who encountered similar problem gets to read this ! Thank you !!


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

The Magic Ingredient!

by jimithecat - 9/25/11 9:58 AM

In Reply to: A trick to the trick, worked for me :D by corkscrewavacodonsnorkel

I had exactly the same problem as you in applying the solution to this problem, but you have added the magic ingredient - after uninstalling the Microsoft ACPI-Compliant Control Method Battery, SHUT DOWN THE COMPUTER AND UNPLUG.
I waited just 5 minutes and switched back on and the driver updates had been done and the battery was charging as normal.
Many thanks for your help.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

This solution worked!

by bobkaku - 10/13/11 7:50 AM

In Reply to: A trick to the trick, worked for me :D by corkscrewavacodonsnorkel

I did exactly as this note suggested, and it worked.

This problem only occurred after I shut down the surge protector for a couple of weeks that I had my Toshiba E105-S1402 laptop plugged into. I almost never shut down the surge protector. Is there any connection to the problem?


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Replace the Battery

by IkramMirza - 7/8/11 4:17 AM

In Reply to: Plugged in, Not Charging by Nick6196

It is very common problem in Toshiba laptops, I have personally experience about that . I dont know what's the matter , but may be battery has expired. If you can then replace the battery.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

BATTERY PROBLEMS

by Azutrum011 - 10/17/11 4:30 PM

In Reply to: Replace the Battery by IkramMirza

Hi,

Have an old laptop.

IBM X41

Had great battery life till tomorrow.

Started the computer this morning attacted it to the power outlet and now says "Not Charging"

Implemented the solution as stated in the posts above, however now luck.

Does anyone know why this happens... it seems like a software glitch.

I know there isn't a hardware issue.

Very frustrating to spend hours on this...


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

"I know there isn't a hardware issue."

by R. Proffitt Moderator - 10/17/11 9:26 PM

In Reply to: BATTERY PROBLEMS by Azutrum011

Then reloading the OS is going to fix it if the OS has no rollback feature.
Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Reloading

by Azutrum011 - 10/18/11 5:43 AM

In Reply to: "I know there isn't a hardware issue." by R. Proffitt Moderator

Yes, I will have to do that but even that is not a benign procedure.

Once I start reloading the OS for my laptop it becomes a frequent occurence for every little problem.

For now is it a good idea to completely remove my battery and put it aside until I figure out the cause of the problem as to not cause further damage to the battery.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

We can't discuss the other procedures. Why?

by R. Proffitt Moderator - 10/18/11 7:28 AM

In Reply to: Reloading by Azutrum011

I didn't find the details such as what OS CD and what OS and ... keep going.

If it was a driver/setting issue, then system restore would work. But some disable that so that's not an option.
Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

OS

by Azutrum011 - 10/18/11 11:56 AM

In Reply to: We can't discuss the other procedures. Why? by R. Proffitt Moderator

I have Windows Vista...

I will try system restore...

I just hate reinstalling everything...

But may not have any choice...

Seems like a good time to sell my laptop on ebay.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

More Discussions

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close