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Laptop troubleshooting forum: My toshiba lap top is frozen on the toshiba inovation screen

by: groves72 April 9, 2012 11:02 PM PDT

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My toshiba lap top is frozen on the toshiba inovation screen

by groves72 - 4/9/12 11:02 PM

Its a satelite l655 s5096.
Ive tried f12, f2,control alt delete, and removing the battery. Nothing is working. What should I do???


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One more idea.

by R. Proffitt Moderator - 4/9/12 11:04 PM

In Reply to: My toshiba lap top is frozen on the toshiba inovation screen by groves72

Try the generic reset noted at the top of the forum. You did the rest of the steps, just missed holding down the power button for 60 seconds with battery out and no AC.

Also, my (failed) HP did that brand new when my smart phone was plugged in. Unplug all USB things. Also any SD memory cards, etc.
Bob


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