HP Envy 15 screen suddenly has glowing green areas
by calmasucoco - 4/7/12 3:13 PM
Traveled by bus with laptop in overhead rack in cushioned case. But upon arrival found the screen very crazy with neon green smears next to pictures, type, etc. A techy took one look at it and said, "Flex." I can see where the flex runs from main computer to screen, but don't know how to disassemble the screen from the computer and can't find a replacement part or parts. I'm in Costa Rica and the local HP place won't do anything but check everything and clean the keyboard for a very high price. No repairs! The warranty ran out six months ago. Is it possible the problem is not the flex (connection from video card to LCD screen)? What can I do to test for other problems? Where can I find disassembly instructions? Maybe I can find a lose wire or something.