Ad: Manage updates with the Download App
ie8 fix

Laptop troubleshooting forum: Laptop Goes to Sleep/Turns Off when Moved

by: maj0rzggy April 4, 2012 7:39 AM PDT

Like this

0 people like this thread

Staff pick

Resolved question

Laptop Goes to Sleep/Turns Off when Moved

by maj0rzggy - 4/4/12 7:39 AM

I have an hp probook 4530s. A while ago it started going to sleep or turning off when moved. I have seen other threads displaying the later problem, but not mentioning going to sleep.

It seems random whether the laptop goes to sleep or turns off, but oftentimes the turning off will occur after the computer has gone to sleep (I.E. computer is moved and goes to sleep, computer is powered back up, computer is moved and turns off). There are occasions when it turns off before going to sleep first.

When the computer goes to sleep the power button blinks and when pressed the computer boots up as normal. I have a fully functional battery and adapter, and the problem occurs when utilizing either or both implying it is not a problem with a connection in the ac port.

Sometimes the problem will occur when the computer is just slightly moved or picked up and other times I can move the laptop between rooms without it occurring. I believe that the problem must be a loose connection somewhere but I can't figure out where the going to sleep comes in.

I am comfortable opening the laptop and checking connections but I don't know what connections I should be checking or how I would tell if they are loose or not.


maj0rzggy has chosen the best answer to his/her question!
Click here to view the answer that was selected.

Answer This
Ask for clarification
Report offensive post
Email to friend
Answers
Answer Best answer as chosen by user maj0rzggy

Since it could fry something. Do not move it like that.

by R. Proffitt Moderator - 4/4/12 9:15 AM

In Reply to: Laptop Goes to Sleep/Turns Off when Moved by maj0rzggy

But it's your machine and your choice to take the chance. Connection issues like this are ones we have the owner sign a repair waiver if we were to try to take it apart and put it back together, unplugging and plugging in each cable and connection.

There is no test known to pinpoint which connection so you do them all. And the waiver is there since it's possible the fault is a bad motherboard or solder work.
Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are requesting a clarification of the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Clarification Request Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are posting an answer to the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Answer Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close
close

Click here to be notified via e-mail when someone submits an answer.

Would you like to resolve this question? close

Based on your response, it looks like this question has been answered.



Sorry, there was a problem resolving this question. Please try again.

Resolve Leave unresolved