Laptop troubleshooting forum: plugged in, not charging (Acer Aspire 5920)

Update: I put a new battery in and the computer is turning on, but it won't charge. I tried to uninstall and reinstall the Microsoft ACPI Compliant Control Method Battery listing in the device manager, but that's not it.

Down the list of things: it's not the charger, and not the entire motherboard. So maybe just the piece that charges? It's not visibly damaged, but it's not working. I'm used to opening up desktops, but not laptops (aside from changing laptop hard drives). How much does that part cost, if that's what it is, and could I dare toy around with it?

Thanks again!

Because of the battery fires a few years ago, makers will often not charge batteries that are not from the maker. This little detail is NOT in your posts. That is, the charger and battery are from ACER?

And there is NO REASON to tinker with the ACPI. Why? Because a good system will charge with the machine not running Windows. And Windows is not running so no ACPI code is running so I never have to do that to determine if the 3 parts are good or bad.

There is a new tip added to the forum sticky. Be sure the battery latches are in the latched position,.

As to the charger part of the motherboard, no maker is publishing schematics so you are very much on your own about that.
Bob

Hi again,

I'm on to a universal adapter now after the original ones kept dying on me.
This new battery is a from Laptopmate. Although, to note, the one I've had until now in the computer is the original Acer battery, and both the Acer and the universal batteries don't charge.

Battery, or no battery, the connector to the A/C outlet doesn't work. The status light showing the computer is plugged in and charging doesn't work anymore.

I'm trying to figure out if it's going to be worth throwing even more money at this laptop at this point.

Thanks once more!

All bets are off if it will work.

This is a very harsh lesson for some. Mostly those that paid for gear that does not work due to the venders installing lockouts of other batteries and chargers.
Bob

If you can only post a subject line and cannot post in the main area, close down the browser and try again.

If that fails, log out of CNET, close down the browser, reboot the computer then try again. You will need to log back in to CNET.

Mark

Thanks Mark.
Thanks Bob.

As I was saying, it is true that I have used my computer without the battery inside it in the past so I see what you mean when you say it is not necessary for start up.
For two days, I had to play around with the charger for the computer to charge; if I moved, it wouldn't charge anymore, thus that's why I suspected the charger was at fault. However upon trying a brand new charger, the issue didn't resolve itself.
I've already had to change the hard drive twice on this computer, so it wouldn't surprise me that now the mainboard is going too...