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Laptop troubleshooting forum: Computer freeze, SW or HW issue?

by: rcjamie July 27, 2011 2:52 PM PDT

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Computer freeze, SW or HW issue?

by rcjamie - 7/27/11 2:52 PM

My computer (Dell Latitude E5400) freezes during video play (VLC player) from my external hard drive. How do I solve this?
I think it could be: 1.a HW problem - laptop, overheating maybe?
2. HW problem - external drive, damaged data?
3. SW - VLC
4. SW - drivers to graphics card
5. something else

Please help


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by R. Proffitt Moderator - 7/27/11 3:35 PM

In Reply to: Computer freeze, SW or HW issue? by rcjamie

Is the sticky posts with notes about laptop cleaning. Why not do that.

Also there can be software issues with external drives. Remove that drive and does it work?

And sorry, that bug appears to be unfixable as we find folk unwilling to try other drives or demand a diagnostic to prove it's this or that. There are no such diagnostics today. Ask the makers why there are not.
Bob


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