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Laptop troubleshooting forum: new battery, plugged in but not charging

by: kbaby357 September 9, 2010 4:38 PM PDT

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new battery, plugged in but not charging

by kbaby357 - 9/9/10 4:38 PM

I'm curren running Windows 7 on my Dell Inspiron 1525. For the longest time, I had my original Dell 6-cell battery which completely stopped working. I finally got a replacement battery, went to charge it (left it plugged in, computer NOT on for over 12 hours) and when I went to turn my computer on, it read "40% available (plugged in, not charging)".

I went forum searching, tried all of the old recommended Vista fixes since so many people had the same problem (such as the unplug-turn off-remove battery-plug back in-blah blah blah fix, a BIOS update, and an uninstall/reinstall of the Microsoft ACPI-Compliant Control Method Battery). Does anyone have any additional advice on how I can fix this? This is a BRAND NEW battery and should be charging. Also, there is nothing wrong with my AC adapter or charger considering I went over a year without a battery on the same PC/charger.

And please, no suggestions to call Microsoft/Dell/some kind of tech support. The whole point of a forum is so I DON'T have to call anyone and sit on the phone for 2 hours.

Thanks!


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Just one thing.

by R. Proffitt Moderator - 9/9/10 8:04 PM

In Reply to: new battery, plugged in but not charging by kbaby357

Is it a Dell battery?


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nope.

by kbaby357 - 9/12/10 10:01 PM

In Reply to: Just one thing. by R. Proffitt Moderator

no, it's a non-Dell brand battery, for the sole purpose of not paying and arm and a leg and an ear for different letters imprinted on the outside of the same damn thing. i don't completely understand what difference there is if it's the exact same type of battery, only not a Dell brand one.


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Then it is likely the usual issue.

by R. Proffitt Moderator - 9/13/10 5:59 AM

In Reply to: nope. by kbaby357

Most makers today had to limit battery replacements to what they authorize due to liability issues. Since it's not a Dell battery you need to take this up with the supplier.
Bob


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old battery but not charging

by scorpabhitheone - 10/31/10 7:14 AM

In Reply to: new battery, plugged in but not charging by kbaby357

In actual.if your pc gets old your battery also get old the battery life is approximately 2and a half year.
2.also try to cheak your socket properly.It can be possible that the current efficient is low
3.bring a new battery and cheak out....


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How did you get 2 and 1/2 year? I get less.

by R. Proffitt Moderator - 10/31/10 8:39 AM

In Reply to: old battery but not charging by scorpabhitheone

Here's why. Your average battery is a 300 cycle unit. Students use the laptop daily and charge daily. In one year we are well past the 300 cycles and I see 1/2 or less hours on that battery at 18 months.

Bob


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is your machine hot when this happens?

by Spartif - 12/9/10 7:28 AM

In Reply to: How did you get 2 and 1/2 year? I get less. by R. Proffitt Moderator

every time ive had this problem the laptop was very hot on the bottom, maybe it has a temperature related cut off to the charging to avoid the fire issues (more voltage if the heat is from the battery failing to charge rather than a blocked vent or running too long at high performance could cause a fire.) i dont KNOW this is the answer but it seems like the most likely issue to me.


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