Laptop troubleshooting forum: Toshiba Satellite L505D BLUE SCREEN OF DEATH!!! HELP?

Just shut down windows completely (not using "stand by" or "hibernate"), then hold down the '0' (zero) key while you turn the computer on. Keep holding it down until you see a message indicating that the recovery process is starting.

In case it's not already obvious to you, this will result in wiping out any personal data you have on that PC.

I did the 0(ZERO) Key reinstall and started slowly reloading programs I like to use and Win 7 started crashing again.
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I am still running on the 2nd reinstall with only Windows updates and one other install running, "WinPatrol".
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I think the Program that may have caused all of the crashes was ZoneAlarm but I can't be 100% sure, Just 99.6% sure.
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I'll update later as I load more software and test it.

Rick.

Thanks Robert for your reply. Ill keep posting on this thread with updates as I continue to find out what will work with this new laptop that is running Windows 7 Home Premium.

To clarify parts of my earlier posts I will try to clear up some of the info I left out and point out what I missed as I tried to figure out why this laptop was crashing. Hind sight is always 20/20 but when you are frustrated and thinking that you just bought a piece of junk and will have to eat the cost of it, you can miss things.

In my first post I said.. (I also got the blue screen of death while running in safe mode after a few hours. When I'm in normal Win 7 boot up it seems to crash faster when I'm connected to the internet.) I was using free Zone Alarm as my firewall.

I did not (snap) to the fact that Zone Alarm was always open on start up and this makes sense that when I connected to the internet, Windows 7 would crash soon after. It would run longer without connecting to the internet but eventually freeze up or give the BSOD. My internet connection is not setup to automatically open on boot up. I have to connect manually. Also when I booted into safe mode I did it with networking turned on and thats how I could log on to the internet.

I also said that in safe mode the PC ran for hours without crashing. Using safe mode I logged onto the internet to see if other people with my same laptop were crashing too. I was thinking that I had a bad laptop. I was also shutting down from time to time to make sure it was not over heating as I looked for answers. I would shut it down and put it in front of a fan to cool it off before booting up again. Then I got fancy I guess and started running Zone Alarm in safe mode. That worked good for about 20 minutes or so and then my laptop would crash again. Even then I did not put 2 and 2 together to = Zone Alarm as the cause. I did this over and over again till I learned about the 0 (ZERO) key trick. The system was new so I did not have a lot of stuff on it to back up, so I did a clean OUT OF THE BOX install with the 0 key.

My next step was to slowly add stuff. I did all of the windows updates first and ran the new install for a bit to see what happened. Each time I added a program I would test it out then add something new. Soon enough it started crashing again. Once it started going crash monster this time I just did a few runs in safe mode and normal windows boot.

My next move was to do another clean install. This time I did not add Zone Alarm as my firewall and life has been good ever sense.

Rick.