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Laptop troubleshooting forum: Gateway laptop T6836 battery not charging fully

by: nd2007 October 2, 2009 10:55 AM PDT

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Gateway laptop T6836 battery not charging fully

by nd2007 - 10/2/09 10:55 AM

I'm not sure if this is the correct forum for this question but here goes. I have a Gateway T6836 notebook running Vista 64-bit. After being directed to install the Vista Service Pack shortly afterward my battery does not readily charge any more. It will say plugged in, not charging or just charges a little bit and then stops. But it doesn't fully charge. Has anyone else seen this problem? The battery worked just fine before the installation. Is there anything in Vista that I can change that can fix this problem?

By the way, my husband's laptop is experiencing the same thing and he has a Compaq that is only six months old.


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About the six month old machine.

by R. Proffitt Moderator - 10/2/09 12:20 PM

In Reply to: Gateway laptop T6836 battery not charging fully by nd2007

Since it is under warranty what does Compaq say to do?

And the batteries are only 300 cycle or 1 year parts. Be sure to ask both companies about CALIBRATION procedures.
Bob


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