You said " I fell into the Adobe update trap last year". I didn't know what you meant, so I asked you. And now you say you don't know what I mean by 'trap'. That doesn't make sense to me (a more than middle aged man).
I'd start with trying Internet Explorer (IE) to go to the same site. If that gives some error or message about flash visit adobe.com from IE to install the latest version of flash. Please tell what happens. If it works it's a good enough work-around until your original issue is fixed.
And since Flash comes with Chrome, it's worth a try to uninstall it from Control Panel and reinstall it from the google site. But first try the IE route.
By the way, I just 'reformatted' the laptop of a friend this week, because Windows hang after logging in. It's not yet ready, because I can't restore their old mail to their email program before he enters his mail account again (and he said he lost the password ...). Anyway, I can be glad if I get a bottle of wine for all the work .
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