Answer Best answer as chosen by user Circa_War
Ransomware Virus Need Help !
I have gotten this FBI Ransom Ware 3 times. I know it piggy backed itself on Adobe Flash Player once. If you see that Adobe Flash Player update popup, don't click it, you probably already have Adobe Flash. Anyway, I have cleaned it once with Malwarebytes and Hitman Pro in safe mode. But the other 2 times on a laptop and desktop, I removed the hard drives and put them in a case with a USB connection to a computer that was not infected. I ran Malwarebytes "Custom" scan on the external drive and it found the virus files, and I removed them. Put the drive back into the original computer and it booted fine and the Ransom Ware rootkit was gone. If you use Mbytes, chek the scan for rootkits and heuristic scans. This scan may take a few hours because it scans every friggin' byte on the drive, and every single file, but in the end it is worth it.
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