Window7 logo not on my desktop.
by monizuck - 12/11/12 2:01 AM
My new laptop is only 5 weeks old.It is Windows 7 64 bits.Since yesterday, my desktop does not display Windows 7 logo nor HP logo.Instead, the desktop is white color covering my blue wallpaper and has HUGE black letters message saying:" Stop! You may have to clean up your computer with our program because it may be clogged up."The service trays lower left and lower right both display the few icons correctly(volume,Skype,Weatther,Internet Eplorer 9 etc.) When I click on these icons they work. they work. HOW DO I GET RID OF THIS ANNOYING MESSAGE AND get back my blue wallpaper and desktop with Windows logo& and HP logo?There is nothing to click on to delete the message.My Norton and Microsoft Essentials both ran a long scan and both tell me I have NO VIRUS.I am a beginner so pls.give baby steps detailed instructions. Thank you.Monika