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Windows 7 forum: BSOD 0x00000116--Mostly after sleep mode.

by: niketraining December 6, 2012 6:40 PM PST

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BSOD 0x00000116--Mostly after sleep mode.

by niketraining - 12/6/12 6:40 PM

I'm working on my cousins computer. It was slow as heck from all the stuff he has downloaded and kept getting BSOD. I decided to restore his Windows 7 back to factory settings. It went smoothly, I have updated all his drivers up to date. All his windows update are done. The only problem is it still is having the BSOD. It happens after it goes into sleep mode.

I ran a BlueScreenView log, and this is what it says.

http://i274.photobucket.com/albums/jj243/twoods90/log.png


From what I have read about the 0x00000116 error code people are saying that it is a faulty video card and that it needs to be replaced. I wanted to double check with you guys to make sure before I recommend that to my cousin.
Is there anything I can do to try and fix this other then replacing the card?

It is a HP Pavilion g7 Notebook PC

Thanks.


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Some info - sounds like video driver

by wpgwpg - 12/6/12 7:06 PM

In Reply to: BSOD 0x00000116--Mostly after sleep mode. by niketraining

When I get one of these cryptic errors, I usually to to the MS web support web site and search on the error code. Here's a link
http://social.technet.microsoft.com/Search/en-US/windows?query=0x00000116%20hp&refinement=1002&beta=0&ac=8
This sounds to me like a video DRIVER problem. If you downloaded the driver from any place other than HP, I'd suspect that first thing. Some of the suggestions at the above link are to contact the manufacturer, FWIW. My experience with HP's tech support has been anything but positive, but it's worth a shot.

Good luck.


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