Windows 7 forum: Syncing Itunes in Windows 7 Causes My Laptop to go to sleep

Error messages, story about this PC, etc.

I will start a sync to download movies or photos from my itunes library to my iPad. The sync starts and may will run for 5 or 6 minutes or even longer and then for no reason the screen goes blank and then the power turns off. It is not in sleep mode because it will not wake up when I hig the enter key. When I press the poser button I get a windows screen that asks me if I want to start windows in a normal mode or do I want to start it in safe mode. I select normal mode and windows starts up with all my apps tht were running when the screen went blank are no longer running. I have checked the power settings to make sure everything is set to never as directed by the discussions about power settings to disable sleep mode. This is about all I can tell you about what I am dealing with.

Thanks for your help.

Neal

I have a test setting and would like to hear about your canned air use.
Bob

I am running on a MacBook Pro using Bootcamp to run Windows 7 Pro 64 bit. The version of iTunes is 10.7 which supports Windows 7 64 bit. Not sure what else you are looking for.

Thanks

Neal

It appears that details are not forthcoming so I'm going to write "take it to Apple's repair counter."

I wish that folk would understand that clues are needed for diagnosis but sometimes such is unavailable.

Good luck,
Bob

Hi Bob

I am not quite sure what additional info you are looking for regarding my laptop info. Could you be more specific and I will try to satisfy your request.

Thanks

Neal

But without clues I can't continue. I know folk think this is tech support but it's person to person discussions and some folk don't want to tell all. I respect that.

I think this is an apple issue now.
Bob

I really appreciate your interest in my problem. I will contact Apple and see if they can help me.

Have a good day...

Neal