printer cannot print on the dot matrix
by XenonJay - 9/18/12 9:45 AM
hi..can someone help me please??..im having this problem...i have 3 desktop..two PC is having a win7 32bit and the other one is 64bit..i install the printer LX-300+II(dot matrix) on the 64bit win7...then of course the three desktop is on a network...the 32bit win7 is the admin..then the 64bit win7 and the 32bit admin can print on the dot matrix..but the other 32bit cannot..both of those 3 desktop are shared..workgroup name is same..sharing properties is same for both 32bit..and both 32bit can connect to the printer and can detect..when i tried to print its just qeue and comes with the word "spooling"..but when i tried printing on a laser printer it prints..but on the dot matrix it cannot print...
ways i tried:
1.check the port/ethernet the UTP cables plug out plug in and wait like around 20 secs. then connect again.
2.reinstall the driver on the 32bit that doesnt print.
3.remove device then add printer again.
4.did a windows update.
5.check if same workgroup.
6.check if shared and with same location and can access both 3 desktop.
7.check the permissions.
8.restart the computer.
9.troubleshooting the printer.
10.make sure there's a network connection.
IP address doesn't have because its a USB port and not suported by the OS..
3 desktop on a network...two 32bit win7 one win7 64bit..
32bit and 64 bit can print on the dot matrix and laser printer but the other 32bit cannot print on the matrix but can print on the laser..when printing its just qeue with spooling..
please help..very much appreciated..