Can't access hyperlinks
by Vince.Rosati - 9/4/12 3:57 PM
In Reply to: From memory by R. Proffitt
Thanks for the reply, and I apologize for the atrocious typing in my previous message.
My security suite consists of Microsoft Security Essentials plus the upgraded version of Malwarebytes. (Computer is three-year-old HP Pavilion, 6GB RAM, running Win 7 Pro.
Ater reading several online comments on this problem, I tried downloading and running Google Chrome (as default browser) and it worked. I was able to access hyperlinks from Excel and Word again.
I subsequently turned off Chrome, made sure (via Task Manager) that it wasn't running, and reset IE9 to be my default browser. I can still access the hyperlinks.
Bizarre, because I don't think I ever ran Chrome, especially within the last month when all this trouble started.
There's probably no harm leaving Chrome resident but inactive, but it is very irksome that a program can cause all this trouble. Someone suggested that Google be spanked. I agree.
Is it worth attempting to get rid of all Chrome fragments by way of Regedit?
Thanks again for your reply.
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