start menu vanished
by agentandy2 - 8/3/12 2:41 PM
all my start menu items are gone except a partial list of programs. I can use the search bar to get to any program. Also gone are all my favorite links, nearly all desktop icons, stored passwords and usernames.
I was on a website I use often when first came an alert that said my hard drive was failing, a second later my virus alert sounded but I was unable to read what it had discovered, then phoney alert windows bagan opening until screen was filled. Next the laptop shut itself off and restarted, that's when I discovered everything missing.
Two days have passed, virus scans and updates find nothing wrong.
I can't remember the process for getting everything back on the start menu, other than possibly going to each program, clicking to properties, then creating shortcut then dragging shortcut to start menu.