Windows 7 forum: need help with TS assist. EXE

TS assist

by rickborg - 7/24/12 9:18 AM

In Reply to: Did you try looking for an uninstall for that title? by R. Proffitt

I tried deleting it using Windows deletions and a program called UR uninstaller and registry mechanic
none of these programs worked I looked in the registry and found one referencehowev.er I am reluctant to mess with regedit. It does show up in task manager under services rack and stop it but also once I click on the window that tells me there is an abnormal program termination it closes the application or whatever is running. I just don't see the program listed except in task manager so I think there is only remnants of it the left behind

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Sorry to read that.

by R. Proffitt - 7/24/12 9:37 AM

In Reply to: TS assist by rickborg

Registry tools are not what I wrote about or use. I do use things like Revo and few power tools like Hijackthis to see if this app is loading and how. Given the app's name I usually can find it and turn it off, stop it from running.

Bob

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assist

by rickborg - 7/24/12 11:34 AM

In Reply to: Sorry to read that. by R. Proffitt

I mentioned registry mechanic only because I used it it did not work I triedrevo it did not find it either I will try hijack this and see what happens I know it's loading based on task manager just don't know how to get rid of it

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And I can't guess this one.

by R. Proffitt - 7/24/12 11:49 AM

In Reply to: assist by rickborg

That's why I look at the Hijackthis log and remove with Revo. It appears you need someone at your location to assist you.

Do you have some local support to help you with those free software tools I noted?
Bob

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assist

by rickborg - 7/25/12 6:55 AM

In Reply to: And I can't guess this one. by R. Proffitt

no help

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