Windows 7 installation disc not recognized.
by Tokyo Noodle - 7/15/12 10:44 PM
To start off, I've been having massive problems with my current laptop. Mainly just the OS which started going wonky after a Microsoft update about a month back. Ever since, I've had to deal with slowness, lagginess and many errors. After trying to fix these things manually, such as updating, removing old files I don't need as well as programs, I had to eventually give in and do a system restore. And this is where my other problem begins. For one reason or another, the previous restore points I had are mysteriously gone. I only had one from around 2 days ago. All the ones I had from as far back as a month are history. Why I do not know. I usually check up on that to make sure I have one from way back. Perhaps I may have deleted them without knowing. So much to that.
I really want to do a complete reformatting or system installation. A clean one. However, my DVD drive doesn't recognize or acknowledges any of my OS discs. None of them. And they're all purchased from Microsoft. Not even the ones that came with my laptop are working. All other discs work. Such as DVD's as well as regular CD's. I updated the DVD drivers and still nothing. I tried Fixit and still nothing. I don't get why it only does this with the Microsoft installation discs.
Currently, I am using Windows 7 Ultimate on a Dell Precision M4400. 32bit. The DVD/CD is a Toshiba TSST corp DVD+RW TS-U633A.
I have no idea what steps I should take next. I already tried cleaning the DVD drive as well as making sure all the installation CD's have no signs of damage. And they don't.