Windows 7 forum: help Win7 desktop icons freeze after startup has completed

by: yelto July 28, 2011 9:52 AM PDT

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help Win7 desktop icons freeze after startup has completed

by yelto - 7/28/11 9:52 AM

3 month old HP Dv6 Laptop with Windows 7 Problem Windows 7 desktop icons freeze after startup has completed. I have gone through all 106 posts about Windows 7 freezing at startup but I have not as yet found one that fits my problem exactly. So I will try to explain the problem but please be patient as I am not a computer expert but I can follow most basic instructions, and the laptop in question is my wife's and I am more familiar with XP on my own computer. The following problem is intermittent at switch on, and when it happens the only way out of it is to power down then switch back on again, maybe once or maybe 3 or 4 times before it is O.K. In the past couple of weeks, after switching on Windows 7 it boots up as normal to the desktop, but the first icon you try to open whether it be a desktop Icon which will highlight or a toolbar button at the bottom or even the 'Start' button which will depress the computer will not open these items. The mouse pointer can still be moved about the screen so the computer has not actually frozen. I have checked the startup folder which is empty

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