RE: Kodak ESP 5250 AiO
by Liriks - 7/11/11 5:50 AM
In Reply to: Thanks by JJ
Toshiba Satellite L655
Windows 7 Home Premium Service Pack 1
Intel Pentium P6100 2 GHz
3 GB RAM
Kodak ESP 5250 AIO Wireless/USB Printer
I am baffled at this myself. I have two computers running Windows 7 Home Premium. I have a Gateway and a Toshiba Satellite. I originally bought the 3250, which is the same as the 5250, except that it's not wireless. The Gateway installed the printer perfectly and it was able to do everything. Unfortunately, that's not the computer that needs to use it. The Toshiba is my graphics computer.
I felt great about it working so well and printing great pictures and I couldn't wait to see what it would look like coming from this one. The problem? It won't install the print driver. It installs everything else except for the print driver. Failed every time. So I uninstalled and reinstalled a few thousand times. It simply would not detect the printer
So I figured I would take one last stab and I went out and bought the 5250. Same scenario: the Gateway had no problems whatsoever but my Toshiba absolutely cannot detect it. I was able keep it connected to the Gateway and share the printer over the network and that was fine and dandy until the Gateway broke. It needs major repairs and I just can't afford it right now, nor can I afford another printer. I am extremely happy with the print quality of the printer and I really don't want to replace it with something that I feel has less quality and costs more. My nose is just above the water and I really need this printer to work or I may face going out of business.
I have contacted Kodak's online chat support and they have walked me through everything. I was in that chat room for nearly two hours and they couldn't resolve anything, but I do have a feeling that the person I was talking to wasn't completely sure about what she was telling me. There were some times that she told me to click or choose something that just wasn't there, and on several occasions she directed me to click something and then the next step she would tell me to take wasn't even an option. If I told her that wasn't an option she would just tell me to click Next.
Surely there must be somebody who has encountered this problem and resolved it...
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