Windows 7 forum: My computer has fallen asleep and it won't wake up!

by: Lee Koo (ADMIN) February 18, 2011 1:18 PM PST

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My computer has fallen asleep and it won't wake up!

by Lee Koo (ADMIN) ModeratorCNET staff - 2/18/11 1:18 PM

Question:

My computer has fallen asleep and it won't wake up!


I have a perplexing situation with my three-year-old Toshiba laptop. If I resume working after allowing the computer to hibernate, a bit after that (maybe 10 minutes) the screen goes blank--no mouse--no background. Hitting Ctrl+Alt+Delete does not bring up the Task Manager. Nothing I do seems to work except physically shutting the on/off switch, waiting a bit, and rebooting. I get a message upon reboot that the machine was not shut down properly. The machine has an AMD 64 X2 Athlon processor 1.7Gb. I have 2 GB of RAM installed and Windows 7 Home premium. The drivers seem to be all up to date. I have an active antivirus/firewall running.

What would cause such a problem? Any suggestions in solving the issue? This is driving me nuts. If I don't allow the computer to hibernate, I can run it all day without any problems. Thank you in advance.

--Submitted by Robert F.

Here are some member answers to get you started, but
please read all the advice and suggestions that our
members have contributed to this question.

Toshiba laptop going blank after return from Hibernation --Submitted by DTavona
http://forums.cnet.com/7726-19411_102-5088434.html

Windows 7 Home Premium could be your problem --Submitted by darrenforster99
http://forums.cnet.com/7726-19411_102-5084748.html

Computer won't wake up --Submitted by Gcmartt
http://forums.cnet.com/7726-19411_102-5084809.html

I KNOW --Submitted by Glanz4
http://forums.cnet.com/7726-19411_102-5084951.html

Narcoleptic Computer -Submitted by 1anson
http://forums.cnet.com/7726-19411_102-5084772.html


Thanks to all who contributed!

If you have any additional advice for Robert to try, please post them as I'm sure folks would love hear about it. Thanks!

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