Windows 7 Home Premium could be your problem
Your problem could be due to Windows 7. Obviously judging by the spec and age of your machine I take it it didn't come with Windows 7 originally, XP or Vista maybe?
This could be where your problem is.
When you upgrade Windows there are always two routes for the upgrade -
1. to "upgrade" and install over existing software
2. to boot off the installation CD, wipe hard disk and install Windows from scratch (obviously backing up all documents, etc on the computer first)
Whenever I upgrade a computer I always chose the second option. If you went for the quick and easy first option you can sometimes find that Windows doesn't fully get rid of all the old OS and leaves bits hanging around.
These bits of items it leaves hanging around can cause numerous problems as some of them can be old DLL's that were only compatible with the old OS and not with the new one, old programs, improperly installed programs, corrupt registry entries, etc.
If you did install 7 by just upgrading over the top of the previous OS your best option is to back up all your documents and anything you want to keep (nb. programs will need to be re-installed so make sure you've got all your licence details and installation cds, etc)
Then insert your Windows 7 CD into the drive and reboot your computer.
As long as your BIOS is set up to boot from CD firstly you should get a message like "Press any key to boot from CD...", press any key.
If you didn't get this message at this stage it could be one of a few things - 1. if it goes straight into the Windows 7 installation program the disc has been modified to remove that message), 2. If it just starts booting Windows 7 and you have two CD drives (as it's a laptop I'm presuming it only has one, but if it does) try it in the other drive, and 3. Your BIOS isn't set up to boot first from CD, you need to access your BIOS (normally press DEL or F1 or ESC when you first turn the computer on, at the beginning there will normally be either a logo screen like the Dell logo or a black screen with text on it (with the memory count, and hard drive information) and somewhere normally at the bottom it will have the text "Press DEL to enter Setup" or something (of course not all manufacturers put that text on, in that situation it's a case of either look through the manual or keep trying different keys until you find the key that takes you into the BIOS - in that situation normally just run your hand across the keyboard and it works). Once your into the BIOS change the first boot device to CD instead of the hard drive (this is different for every BIOS but is usually quite obvious)
Once you've got your system to boot off the CD go through the installation of Windows 7, when it gets to the hard disk partition selection section screen (it's entitled "Where do you want to install Windows?", delete the existing partition (very important though - before doing this ensure you have backed up all your documents as this is the point of no return - also another important thing - make sure you are deleting the right hard drive, before starting unplug any external hard drives like USB drives, or memory sticks).
Sometimes on some computers you may notice you have two partitions, one called "Recovery" which utilises the FAT32 system, this partition is usually pre-loaded with the OS that was originally installed on your system, it is entirely your call as to whether or not to delete it. I normally delete it if I've got the Windows disc then I get the full use of the hard disc.
Once the partition is deleted the partition selection screen should show your hard disk as "Unpartitioned space". Select the unpartitioned space and click next. Windows will now inform you that it will create a new partition and ask if this is ok.
From then on just proceed with the installation. This is a fully clean install of Windows 7 and should remove problems you are having with the hibernate mode.
Most of the times this will fix this problem, however if it doesn't it could also be that due to the age of your computer it isn't fully compatible with modern Energy effeciency methods for energy saving, if this is the case you can either check to see if there is a BIOS update for your computer, and if there is install that and see if that makes a difference, or just turn off hibernate mode in the screen saver settings part of Windows 7 (it's in the Display options)
One other solution just noticed - you say you try moving the mouse, pressing keyboard to get it out of hibernate mode.
I presume you've actually tried just pressing the power button?
When Windows goes into hibernate mode it's not the same as sleep mode. Sleep mode will wake on keyboard/mouse events, where as hibernate mode will only wake if you press the power button. Before re-installing windows just try that.
As for numerous people saying hibernate doesn't work - I've used hibernate on numerous PC's and never found any problem with it.
Note: This post was edited by forum moderator to merge two posts into one. on 02/25/2011 on 10:52 AM PT
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