Windows will not load
by navalsoccer - 1/23/11 9:37 AM
I have a 3 year old Dell Latitude Laptop that originally had Windows XP installed but I upgraded to Windows 7 about a year ago.
My current problem is when I try to load Windows, the screen comes up telling me that Windows did not shutdown properly and I have options to run in Safe Mode (with networking and with ), or start normally. If I choose normally, the Starting Windows screen comes up with the animated windows logo, after that goes away, the screen is just black. I have a curser, but the screen is totally black, nothing ever loads. I have tried to restart in all of the safe modes, with the same result. The drivers scroll down the screen then the same black screen appears.
After I upgraded to Windows 7, I have been getting Blue Screens (BSOD) on a regular basis, maybe once every couple weeks, on average. Every once in a while, I will log on to my computer and settings will have somehow changed or a new update will cause my computer to not run properly, so I restore it. This is what I did this morning and when the computer was going through the restart process of the restore, the black screen came up.