by Zouch - 10/16/10 6:35 AM
In Reply to: Major Fault Within Windows 7 by ashcod6
It's very unlikely that the OS you bought from PC World was corrupt - much more likely that you picked up this "xl240" from somewhere in the intervening 4 months.
If you want to be sure, partition yourself a 16 GB section of your hard drive, hide the original partition and re-install the OS - you don't need to put in the product key for the test. As soon as the system is installed, do NOT connect it to the internet, scan it for "xl240". If you find it, go back to PC World and have their tech guys fix it under warranty.
But more likely, it won't be there. If not, connect to the internet and run Windows Update to apply all the outstanding patches. Rescan for "xl240". If you find it, contact Microsoft and tell them what you've tested. But if you don't find it, the OS isn't to blame and you need to look elsewhere.
You might want to start by checking when "xl240" was installed on your system (date stamps, etc.).
Oh, and by the way, it's "Leicestershire".
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