Problem solved (Windows 7 installation on DELL Dimension
by NorikoMar - 8/15/10 11:07 AM
In Reply to: Windows 7 Boot Problem by NorikoMar
Since I posted last mail. I solved the problem.
Windows 7 installation DVD doesn't start.
I found out that only master drive in DELL machine can handle bootable CD or DVD. In my machine, CD drive was set as the master drive. I went to BIOS and set up the CD drive "off". Then I rebooted. The installation DVD started without any issue.
I consulted DELL help desk, but they said that BIOS not recognizing DVD drive is not a problem that I am having. Then they cut off when they found out my 4-year service term has been expired.
If they gave me the easy solution, then I could have saved many hours. There must be many thousands people having the same problems that can be easily solved if DELL help is better organized.
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