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Windows Live forum: Locked out of my hotmail account

by: cardoctordave April 24, 2012 4:44 PM PDT

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Locked out of my hotmail account

by cardoctordave - 4/24/12 4:44 PM

When signing into my hotmail account I got a page that said my account was hijacked or otherwise compromised . At the end of the page there was a continue link to take you to reset your password and make your account secure one again! When I clicked on that link it took me to a very DOS looking sreen that said "runtime error" . no matter what computer I use i cannot get into my hotmail and I get the same error pages. HELP!!!


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Clarification request: Is this the web page?

by KenHusveg - 4/24/12 4:53 PM

In Reply to: Locked out of my hotmail account by cardoctordave

https://account.live.com/ResetPassword.aspx


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Hotmail lock out

by cardoctordave - 4/24/12 5:04 PM

In Reply to: Is this the web page? by KenHusveg

This seems to be on the web. I've tried both of my office computers and I get the same result.

Dave


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Hot mail lock out

by cardoctordave - 4/24/12 5:09 PM

In Reply to: Is this the web page? by KenHusveg

I misunderstood your request for clarification. No that is not the page. The page comes up after I log in with my password, and basically says that the account may have been hijacked, blah, blah, blah. When you click the link to continue on the bottom of the page you get that runtime error page.

Dave


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(NT) Reset your password

by KenHusveg - 4/24/12 5:20 PM

In Reply to: Hot mail lock out by cardoctordave


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Locked out of both mail accounts; unable to reset passwords

by DChrisL - 5/6/12 4:41 PM

In Reply to: (NT) Reset your password by KenHusveg

hotmail.com is useless. onlything that works is @live.com. Found that this on freeware on www.magorgeeks.com. On it is a list of other email providers. I'm using something called DreamMail and put in my gmail accounts; tying to put in my 2 comcast.nets. Now have 4 accounts, two are live.com. Deleted Mesh, Writer, and 2 others under Windows Live Mail


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The abov, less than 3 mos I related to HP as useless WIN 7

by DChrisL - 5/7/12 2:26 PM

In Reply to: Locked out of both mail accounts; unable to reset passwords by DChrisL

Windows Live Mail is pathetic. Darrell


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