Forgotten Password/Account recovery
by tommoRAFC - 12/15/11 11:26 AM
I have been having a problem since the most recent dashboard update.
Basically when I try to sign into my live account it asks for my windows live email address and then password.
The problem is the email address required and its password I haven't used for at least 2 maybe 3 years and I have forgotten the password and answer to the secret question !
<div>I have phoned Xbox support and Microsoft and despite proving who I am and that it is my account they wont give me the password therefore I have tried every solution to the point I am not allowed any more this would include the windows live recovery form and the forgotten password secret question option.
I have been told to go on forums that have experts to seek help and/or advice.
I need this password to access my Xbox live or I lose everything! Please can anyone help?