Ad: Manage updates with the Download App
ie8 fix

Windows Live forum: Couldn't install Windows Live Messenger 2009

by: dinno91 July 29, 2009 4:50 PM PDT

Like this

0 people like this thread

Staff pick

Couldn't install Windows Live Messenger 2009

by dinno91 - 7/29/09 4:50 PM

I received an error stating "Microsoft Application Error Reporting The installation source for this product is not available. Verify that the source exists and that you can access it. Please try installing Windows Live programs again. An unknown error occurred. hr:0x8007064c"

Please I'm looking forward for someone to help me.
http://i198.photobucket.com/albums/aa10/xybertremers/Help-1.jpg?t=1248911348

OS: Windows XP Pro
RAM: 512MB
Processor: Intel Pentium 4 CPU 2.93GHz


Reply
Report offensive post
Email to friend

Can you reinstall Microsoft Office?

by John.Wilkinson Moderator - 7/29/09 7:29 PM

In Reply to: Couldn't install Windows Live Messenger 2009 by dinno91

Application Error Reporting is a tool within Microsoft Office and, while Office is not required for Messenger to work, it is possible that Messenger detected Office and attempted some level of integration but discovered corrupt/missing files. Thus, I'd try a repair install of Microsoft Office and see if that then enables you to install Messenger successfully.

Hope this helps,
John


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Error, again.

by dinno91 - 7/30/09 5:15 PM

In Reply to: Can you reinstall Microsoft Office? by John.Wilkinson Moderator

I ran the setup on Microsoft Office 2007 after you told me so then it came out an error again stating "Error 25004.Config.Xml not specified; A valid config.xml file must be authored when deploying '(null)'."

What should I do now?

thank you.
happy


Was this reply helpful? (0)   (1)

Staff pick

Reply
Report offensive post
Email to friend

More Discussions

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close