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Windows Mobile forum: ActiveSync encountered a problem on the desktop.

by: Brazosdog June 5, 2009 9:14 PM PDT

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ActiveSync encountered a problem on the desktop.

by Brazosdog - 6/5/09 9:14 PM

I'm getting this error message on my TiLT after upgrading to 6.1. No problems before. I use two PC's and my Tilt to get my calendar synced. Any ideas?


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Try discussions underway.

by R. Proffitt Moderator - 6/7/09 5:39 AM

In Reply to: ActiveSync encountered a problem on the desktop. by Brazosdog

http://www.google.com/search?q=ActiveSync+encountered+a+problem+on+the+desktop. finds this is happening to others. Looks to me that this system is not bug free.
Bob


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Try WMDC in Vista

by Pepe7 - 6/11/09 1:49 PM

In Reply to: ActiveSync encountered a problem on the desktop. by Brazosdog

See if that works if you haven't tried that route already.

-Pedro


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Solved (hopefully

by Brazosdog - 7/23/09 8:17 AM

In Reply to: ActiveSync encountered a problem on the desktop. by Brazosdog

Finally talked to AT&T and they gave me HTC helpline number - 877.878.6944. Explained my problem and the guy quickly suggested I try this: On the phone,
Start Settings Connections (at bottom) then
Chose USB to PC icon
Then uncheck the box Enable advanced network functionality

Seems to work now on both PC's


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Also a "Repair" on Office

by Cornan - 5/8/11 3:53 AM

In Reply to: ActiveSync encountered a problem on the desktop. by Brazosdog

Indications from other threads are that the error "ActiActiveSync encountered a problem on the desktop" is pointing to the Office "APIs".

After trying other things from various threads (including what's mentioned on this thread), what worked for me was to do a "Repair" on "Office 2010".

OS: Windows 7 Ultimate (64 bit)
Office 2010
Windows Phone 6.1 (Sprint Mogul)


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