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Dell forum: Dell laptop 15 series, continuous eject action after boot up

by: vardaram123 September 29, 2012 3:59 PM PDT

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Dell laptop 15 series, continuous eject action after boot up

by vardaram123 - 9/29/12 3:59 PM

Hi all,
I have a Dell laptop (15 series). So when Windows 7 starts, it tries to eject cd/dvd-s that are in cd case (even when there is no disk inside).
Again, after 2-3 minutes, it runs "eject" again, and this repeating action continues for about 10-15 minutes.
Please help if you know anything about this kind of problem.


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Clarification request: Ideas.

by R. Proffitt Moderator - 9/29/12 4:13 PM

In Reply to: Dell laptop 15 series, continuous eject action after boot up by vardaram123

1. Boot SAFE MODE to see if that continues.
2. Boot but get to the BIOS setup and does it continue.

3. Sounds like a bit of malware, my Dell i15r does not use a software helper to do that so I'd try items 1 and 2 to sniff out if it's a hardware issue.
Bob


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Re:

by vardaram123 - 9/30/12 2:09 AM

In Reply to: Ideas. by R. Proffitt Moderator

1. in SAFE MODE that NOT continues.
2. in BIOS that NOT continues, but sometimes in black screen /when windows starts/ i am hearing beepin sound and gettin "error 8602 auxiliary device failure"
will check for malware then


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Ahh the 8602.

by R. Proffitt Moderator - 9/30/12 11:27 AM

In Reply to: Re: by vardaram123

I won't duplicate what's been written here.

But the tests tell me it's some app at fault. I could be wrong.
Bob

Link follows.
http://search.dell.com/results.aspx?c=us&l=en&s=dhs&cat=cmu&cs=19&k=error+8602&rpp=12&p=1&rf=all&nk=f&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=tab


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