Anybody got something USEFUL to contribute?
I'm hardly new to PC's, but thanks for the condescension and taking time away from your Star Trek fan-fic to type up such a useless response. Trust me Bob, I admit that you're probably a better techie than me, so you can quit trying to impress all your chat room pals with your scintilating Dell forum repartee.
This POS isn't mine, it's my bosses. He drops it on my desk and says, "Hey, I think I got a virus and it's running really slow - can you fix it?" Viruses are the least of the problems on this thing, and it needs a restore. Mind you, I'm NOT the IT guy in my office, but I made the mistake once of letting him know I knew which end of a power cord to plug into the wall, so he thinks I'm the guy - apparently. He's got no restore or even driver/utility disks for this computer. Guess the boss wasn't quite as clever as good ol' Bob, eh? There's no DataSafe restore utility loaded on the machine. There IS a RESTORE partition. If there's no factory image in that 14.6GB restore partition, then I'll just wipe the drive and do a fresh Win7 install and find all the drivers on the Dell site. I just know that if I CAN restore this thing with a pre-built image, it'll save me a helluva lot of time and be less a pain in the ass. Unlike Bob, I don't consider doing a manual OS install and loading drivers for inept users a form of entertainment. So the only responses I need from anybody right now are: 1) How to actually get this system to do a factory restore, or 2) go ahead and wipe the drive and start from scratch.
Anybody out there want to try to actually answer the question without being an asshat?
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