Dell XPS 435 system shutdown
by dpeleg - 5/4/12 4:42 AM
I would like to organize a CLASS ACTION for owners of the Dell Studio XPS 435 who suffer or suffered from repeated system shutdowns. Clearly the original motherboard is defective on a very large number of units. Dell must have known this and did not pursue a recall, but did quickly discontinue the series. I spent my entire warranty time with the problem and on the phone with Dell Support looking for an answer. They first claimed it was the monitor and then a hard disk problem and replaced both. However, the system shut down continues unabated and after researching the problem, the only real solution is replacement of the motherboard. Dell probably knows exactly what the problem is and has withheld the information from owners. I suggest we organize legally so that our collective power and disdain can be felt!