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Dell forum: Dell 1545 help plz

by: Bigmike5555 April 18, 2012 12:34 AM PDT

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Dell 1545 help plz

by Bigmike5555 - 4/18/12 12:34 AM

My computer crashed and now the back up disk that dell sent with it don't work the windows 7 disk don't the other disk loads fine need help bad it's out of warranty through dell


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Re: disk won't work

by Kees_B Moderator - 4/18/12 12:44 AM

In Reply to: Dell 1545 help plz by Bigmike5555

Please tell more: what do you do with it and what exactly happens?

Kees


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Dell

by Bigmike5555 - 4/18/12 6:11 AM

In Reply to: Re: disk won't work by Kees_B Moderator

Ive turned the computer on insert the disk into the disk drive and i now the
Disk drive is working but it doesn't start like it should automatically
But the other disk labeled drivers loads right up
He disk is the one supplied by dell not one we had to burn it came with them


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That's the wrong way.

by Kees_B Moderator - 4/18/12 6:37 AM

In Reply to: Dell by Bigmike5555

Try it the correct way.
1. Insert the disk in the drive.
2. Turn the computer off.
3. Turn the computer on.
Now it should start to run. Give the right answers and you'll have your OS (and maybe more, that depends on what's on the disk) after half an hour or so, if there is no hardware issue.

You didn't tell about the 'crash'. So we can't tell you if reinstalling the OS is the thing to do. But it seems you know, or you wouldn't do it.

Kees


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Help

by Bigmike5555 - 4/18/12 10:59 AM

In Reply to: That's the wrong way. by Kees_B Moderator

Sorry I forgot to add that but loading the is was
The only option I thought it wouldn't respond
Or even try to start windows I'm gonna try that
And see if it helps


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Steps to install the operating system

by kishan_kumar1 - 6/15/12 1:47 PM

In Reply to: Dell 1545 help plz by Bigmike5555

Hi,
My name is Kishan and I work for the Social Media and Community Team at Dell.
I can understand how upsetting it could be since you are having difficulties installing the operating system
but we will help you resolving the issue

there is a way to install the windows please follow the below instruction's

you need to have two discs
1.operating system
2. driver and utility

Steps to install :-
Unplug all the external devices like printer ,external hard drive, thumb drive.
Now put the cd for operating system into the system
Shut down the system
Now as soon as you turn it on keep hitting the f12 key (instantly )
Until you get a back screen with white text on it (called one time boot menu)
Select the option of cd/dvd
Keep hitting enter until you see the screen stating
Windows is loading file.
And can follow the instructions
Here is the link below
You can see the instruction with pictures
http://tinyurl.com/ydpsdt7


Hope this will resolve the issue

Thanks,
Dell-Kishan Kumar


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