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Dell forum: Dell Inspiron N311z - touchpad problem

by: absalom29 January 14, 2012 7:22 AM PST

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Dell Inspiron N311z - touchpad problem

by absalom29 - 1/14/12 7:22 AM

<div id="post_message_8237786">Hi All,

Just want to ask regarding my Inspiron N311z... my touchpad is driving
me crazy. It keeps on jumping here and there and sometimes does not
work. I does work when i plug in a wireless mouse but after a while it
would act haywire also. I've tried to go to the diagnostic screen (where
you hold down the FN key when you boot up) and the mouse pointer there
works!

Any suggestion regarding this issue? I've re-installed the newest driver
for this Synaptic touchpad (A00 - 15.3.5.0) but still same problem.

My system is Windows 7 Home Premium 64bit.

Thanks for the help in advance!</div>


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same problem

by Judyabro - 2/5/12 12:50 PM

In Reply to: Dell Inspiron N311z - touchpad problem by absalom29

Having the same issue with a N411Z

I spoke to dell yesterday and they are trying to tell me I have viruses??? He did agree to have the hardware replaced.

I think it might be an issue with the 64 bit OS, maybe the driver isn't compatable?? not sure but it does make you crazy trying to do some work on it.


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