never buy dell
by jharvish - 1/25/10 8:34 AM
My granddaugther just got a dell laptop for her birthday. An account named RA media server showed up afew days after it was set up and took over as an administator account with a password. We can no longer install anything on the computer. Research of RA media server revealed that the account came from dell which had remote access. A call to dell support said they would fix the account but it would require a $229 software service contract. The problem can be fixed by reinstaling windows and turning off dell remote access but I am sure that dell makes alot of money by basically hijacking their own computers and then charging people to fix it. Never deal with thieves.