Dell forum: Dell laptop Issues? Dell gave my money back!

I have an inspiron Dell replaced after countless problems. Now suddendly it quit working dell refuses to help me. Now that it is not working I see all the other people that have had the same battery problem. Dell knew about the problems and sent me this hopimg it would last past my warranty. I stll owe money on this pos. I am so frusterated.
please help
I heard there was a lemon law
elizykitty@hotmail.com

As pointed out, generally laptop battery has limited charge cycles. This translated to their lifespan range from less than 12 month to up to 18 months. Under normal circumstances, the first sign that it is dying is the duration of the battery can last after it is fully charged. By the time it reduces to half the duration it normally last it is brand new, it is about time to get a new battery. It won't take long before it becomes useless.

How you can lengthen the battery life span? The obvious answer is not to use the battery when not neccessary. Most of us can find power outlets at home, office, school and even public library. It is better to removed the battery from the laptop and run it with your power adaptor. Keep the battery for need to use situation when there is power outlet available.

BECAREFUL of hotplugging. My sneaking feeling tell me these absolute NOs.

1) Do not remove the battery when your laptop is plugged in with the power adaptor and it is on. While removing the battery this manner, electrical surge can be created and it drastically reduced the lifespan of the battry. I find this out the hard way. Always switch off and adaptor and then unplug the power cable first. After that you can remove or connect your battery.

2) Do not plug in or unplug your adaptor connector to or from your laptop when the power is on. Switch off the power outlet first. The same reason, pluging and unplugging can produce electrical surge which are damaging to your electrical components, especially the battery, in your laptop. It is always a good practice.

Not recommended:
1) Don't keep charging your battery even it is fully charged... like leaving it overnight. I noticed a lot of people do that at home and in office. Doing this constantly really shorten the lifespan of the battery, although more gradual than hot plugging. Well, you can length the battery lifespan by another 5 to 6 months.

Of course these tips will be useless to people who are constantly on the go and do not have electrical outlets available most of the time. But do bear the tips in mind to save some money from buying batteries, which can be costly.

Hi! So I bought a $4000(over 4 years of instalments) Dell XPS 1645 notebook with a 1080P screen resolution and extended warranty. After 3 weeks I called tech support cause it had major problems. They sent a techie over to my house to repair it, but that made it worse. They sent the same tech back a week later and that made it even worse again! I called Dell to demand a replacement or refund. They promised me the XPS 1647 with the same setup or better. I got my new laptop today and found that they downgraded my screen from a 1080P to a 900P.. Why have a laptop with a blueray drive if I dont have a 1080P screen..?! Tonight Im going to call Dell and demand a refund. Any advice??

Hey wondering if you could give me more details on how to go about getting a refund from Dell. I've had a laptop a couple years now, still on warranty, and the same issue keeps arising. It's been repaired and sent back about 5 times now with the same issue. They keep changing the part it breaks after a little while then repeat. Very tired of this and ready to take action

I had motherboard replaced 3 times in Latitude XT2 and it STILL ain't working, can you pls let know how you did with money back, many thx

Hello,

I purchased a Xps M1730 two years ago and its been the biggest mistake of my life. It's been sent in on warranty twice, once off of warranty and it finally died a few months ago and is utterly useless. Im tired of waiting on hold With Dell customer service for what seems like hours, always being transferred to every single department they have. I threw over $4000 away for this laptop and I still owe $2000 on it! I want my money back!

I have a dell lapy since 2006 got the motherboard replaced thrice. .very disappointed

hi i have a dell xps m1530...i have got numerous probs with it...overheating...graphics error..bluescreen...nvcp.sys error...got its parts replaced a couple of times but to no good...sent it to their place in bangalore,india...but they say its purchased under employe purchase program and whole unit replacement is not possible which i think is a false statement.please kindly let me know the way to get my money back rupees 550000 or a total unit replacement.thanks

At 5 months you are still well inside the warranty. Use it.

Then again I'm finding folk with no hardware issue. They get hit with malware and think it's a machine problem.

Take Grif's advice at http://forums.cnet.com/7726-6132_102-5098912.html?tag=posts;msg5099421

Bob

PS. Don't bury your plea for help in an old post.

I had Dell Studio 1737 since 2010 and how can I get my money back from dell.