Answer Best answer as chosen by user jdrose62
I believe something has changed w/ netflix default stream.
Netflix has a list of Samsung devices that support Subtitles, Alternate Audio, 5.1 Surround Sound. The older Samsung TV's don't so you can't go into the Netflix app and enable this. One suggested solution, from Netflix support, is to go to another device, log into your account, and play 4 or 5 dubbed movies for at least 5 minutes with the dubbing turned on. This sets your "library" to default to these settings, supposedly. This worked for subtitles on a Chinese show for me "Detective Dee" It wasn't playing w/ subtitles on the TV now it does after watching it on a computer w/ subtitles enabled. It hasn't worked for dubbing.
It seems to be something that's changed in the last couple of months. Shows I had previously watched that were dubbed by default, now only play in Japanese; Black Butler for one.
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