Just bought HT-D6530 in January, set it up for Smart Hub usage via WiFi, and installed maybe 20 or so apps.
Really enjoy Frequency and V-Tuner.
About Feb 9, 2013, decided to give Netflix a try, only to find that more often than not, the unit would freeze, and no buttons other than the remotes BIG RED BUTTON would work (of course, shutting down the unit).
Streaming services such as V-Tuner, worked well, but sometimes took an inordinate am,ount of time to set up a station. Also, it seemed as long as it was audio and not video being used, we were free of problems.
Then we discovered that even while running Netflix again, and believing that there was no sound, just pressing the Volume button caused a freeze again. No options except the BRB (and not Be Right Back) would work .
Near the end of Feb, noticed a message from Samsung that Server maintenance would be perfomed between Feb 28th at 23:00 and Mar 1 at 01:00. Seemed like a reasonable maintenance schedule notice, so waited until at least a day later to try Netflix, and found that it was either unresponsive or flakey at best.
Decided to take matters into my own hands and removed several apps from Samsung App Store that might have been clogging up the unit#s memory, hence ability to perfomr. Maybe there was some fragmentation. who knows.
After trying this for about an hour, decided to give the Netflix another spin, and same results, freezing.
Called Samsung Support on March 2nd around 15:00, spoke with Joel.
He asked if I was aware that Servers were being updated.
I said yes, but the message said only for about a few hours late Feb 28th ot Mar 1st.
He advised that they were still be updated or restored, and to give it a day or two.
I mentioned the freezing on the unit and using the remote to shut down and start again.
He said that none of these coould be tested until the servers were back up and running fully.
Then I decided to take a test CAT5 cable and hook up the unit hardwared to the Net. While some apps downloaded quicker, there was still the freezing up symptom.
Netflix trial was approaching its end, and we were still unsure whether there were problems wth their service, Smart Hub or the unit.
Called Samsung Support today, Mar 4th at about 14:00, and spoke with Roosevelt.
He took all my info, asked me what problems I was ahving, then said that the servers were still being maintained, and that there was no ETA for them to be back up fully as yet.
I asked if there was any way I could be advised 9such as going online and checking Server status at Samsung) and he said sure, so I did, and there was NO such place to get a status report.
Searching again for Smart Hub, I came upon this forum, and see that as of just a few hours ago, a Samsung message had been posted dealing precisely with the aforementioned issues that I have been experiencing!
This has been VERY frustrating, and after suspending my Netflix account a few hours ago, (yes, Netflix is now aware of Samsung Smart Hub issues, but that does not change the fact that they are not responsible for my experience).
One thing I will note is that Pandora has been added - what a GREAT feature THAT is!!!
Than you for your anticipated response and resoluton to my wasted time and effort trying to get online with our D6530.
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