Samsung forum: smart tv will not connect to wireless router

Router is15 feet away and router was reset to default settings several times using original SSID and password.

TV still says invalid gateway.

If that fails we call Samsung service in.

The WiFi has many reasons to fail. Default settings can be incorrect as you can read in a prior discussion. This only covers ONE of the dozen settings to know. Since I don't know all those details, I can't help much.

Do read this link.
http://forums.cnet.com/7723-13973_102-560420/wifi-disconnects-from-time-to-time-galaxy-tab-7-plus/?tag=contentBody;threadListing

Bob

But out of the box I've never found that necessary. That is, the basics should be good to go.

You bring up a good point or question. Would you update your toaster's firmware after you pulled it out of the box?

Yes, this is not a toaster but it is a product that must arrive in basic working condition.
Bob

I was told that my new TV did not have the newest firmware by a samsung tech so I received the latest and installed it and I still have the same problem

I think the Ethernet test is best until you can tell more about the router.
Bob

I am sorry, but I don't understand your comment about Ethernet test

So you are telling me to hard wire my TV to the router. Since the tv is in opposite corner of the room I need to buy about 30 of cable so I can hide the cable under my baseboard.

I need to $30 plus to fix a problem that Samsung cannot fix. This is my first Samsung product and will be my last since I am very disappointed in the service and quality.

Hi bobdep,

He's not saying to try that completely in place of the wireless connection. He's saying to test it and see if it works. It's not supposed to be a permanent solution necessarily.

Let me ask this: when you see the invalid gateway message, do you see any other information, or is it just that message?

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The Tv finds the router but cannot connect.
The messages are "invalid gateway" and "set the correct gateway from network settings"

My son came to my house and immediately connected his I pad to my router without any problem so it seems to be all TV related.

I fixed the problem. The IP settings was set to set up manually. I changed it to set up automaticaly and it set all the settings and worked.

I just wish the instructions said to try that in the first place.

Out of the box it should have been automatic. Many folk can't/won't share the IP details and while I'm writing about this, it's not a security risk as it's only your LAN address that millions others use (192.168.0.10?)

If folk set it manually, well, that's deep.
Bob