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Samsung forum: Samsung UE46ES6300U PIP select sound option is grayed out

by: trippy86 February 19, 2013 1:39 PM PST

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Samsung UE46ES6300U PIP select sound option is grayed out

by trippy86 - 2/19/13 1:39 PM

Hi

i have a Samsung UE46ES6300U TV.

Connected to the TV are a HDMI and optical cable which connect to my Samsung ht-c5500 cinema system. I then have my xbox 360 and blu ray etc etc connected via HDMI to my cinema system.

When I select HDMI 1 for the xbox 360 to appear i then click the menu button and go to the PIP selection.

I turn it on and select the tv channel and the small PIP window appears in the bottom corner with no problems at all showing the selected tv channel

But when i try to highlight Sound Select it is greyed out and if i click it i get a message saying This function isnt available. It just wont let me select anything

just cant figure out how to select the sound PIP window

any help would be great, thanks for taking the time to read

thanks again

jason


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Re: Samsung UE46ES6300U PIP select sound option is grayed

by Samsung_HD_Tech Samsung staff - 2/19/13 3:29 PM

In Reply to: Samsung UE46ES6300U PIP select sound option is grayed out by trippy86

Hi trippy86,

Thanks for your message. But just so you know, I support US products and customers. And from what I can tell, this model is for the UK. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/consumer/tv-audio-video/television/led-tv/UE46ES6300UXXU-support

Hope this helps you!

Regards,
HD Tech


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where is the support?

by trippy86 - 2/19/13 3:35 PM

In Reply to: Re: Samsung UE46ES6300U PIP select sound option is grayed by Samsung_HD_Tech Samsung staff

i have looked on there and i cant find any forum on there. was looking for just a bit of assistance

thx


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