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Samsung forum: Screen blnks, goes to Smart TV splash screen and back on

by: TobyTechie February 17, 2013 6:02 PM PST

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Screen blnks, goes to Smart TV splash screen and back on

by TobyTechie - 2/17/13 6:02 PM

I have a UN55ES6100 smart TV, and it just started blankng the screen while watching a pre recorded show. The screen blanks goes to the smart tv splash screen and goes back on to the same show. this has happened at last a dozen times today. ( I have also reround back and replayed th part where the blanking occured and it replayed with no problem.)
Any help will be appreciated.


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Re: Screen blnks, goes to Smart TV splash screen and back on

by Samsung_HD_Tech Samsung staff - 2/18/13 12:29 PM

In Reply to: Screen blnks, goes to Smart TV splash screen and back on by TobyTechie

Hi TobyTechie,

So this started just yesterday. Does this happen on any other sources? Is there any regularity to this pattern as far as the time between drop outs?

You can try the usual reset and firmware update, but that may or may not do any good.

HD Tech


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