Samsung forum: samsung smart tv no netflix menu

Read http://www.samsung.com/us/support/supportOwnersHowToGuidePopupPrint.do?howto_guide_seq=3103&howto_guide_step_no=1&prd_ia_cd=N0000071&map_seq=15190

" When the Activation is Complete, you can begin adding movies to your Instant Queue on you PC. The titles you have added will now display on your Blu-ray player or Blu-ray Home Theater System.

Depending on the age of your model, some players will allow you to add movies directly from the player, older players will require you to use the Netflix.com website to add titles to your queue. "

So some devices let you add, some don't. Be sure to call this in and get a clear answer what it does and does not do.
Bob

This is not a blue-ray problem. The TV has a samsung netflix app. It does not show the full netflix screen i.e. no menus as i described in the original post. Its as if the display is zoomed in so that you cannot see the menus.

Since I didn't have the full model number I used one of the texts I had handy about this. That is, some folk wanted to add to the instant queue on the TV. Some don't.

Hopefully the full model number will get you a better answer.
Bob

model number: UN46ES6100FXZA

I also spent time (1 hour) with samsung support including deactivating netflix, unplugging the tv, reseting the country code, etc. They concluded it was netflix's problem.
After talking with netflix support, they concluded it was how the app is supposed to look.

An image of what I am seeing is just below "6. Netflix will now be accessible on your TV." at the following link

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=6084&howto_guide_step_no=2&prd_ia_cd=N0000058&map_seq=41706®Dt=&model_name=&type_ia_cd=&page_gb=M&subtype_ia_cd=&row_index=&rel_cont=

This seems like a fairly crappy app.

Hi xjeff,

The image you linked to appears to be correct to me. So to summarize: it's working; you just don't get all the features you'd like out of it?

HD Tech

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HD tech

I'm not sure what you are referring to in terms of "all of the features". There are no features other than you can connect to netflix. Scrolling horizontally with three movies showing is terrible. Why don't you do something like LG?

The app is from Netflix and as a software developer I bet they are in need of more programmers as they move to devices like TVs and BD players.
Bob

Hi xjeff and Bob,

Yep, Netflix makes the app. Sorry that it doesn't do everything you want.

HD Tech

Online Brand Ambassador

- Click here to visit the Samsung forum
- Click here to visit the Samsung store on CNET

I have the same problem and with that type of response from Samsung I will NOT recommend any of there products to anyone. I have an LG TV as well and that works perfectly. If Samsung wants to promot NetFlix availablility then they better work with NetFlix to fix this.